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Trai-bian's avatar
Trai-bian
Newcomer
1 day ago

I don't receive any emails from EA

Ive been trying to play clubs and nothing has worked. I'm now trying to turn off 2fA but the emails won't send to my account 

accessibility
login issue

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey Trai-bian​,

    If you're not receiving a verification email from us, can you please give the following troubleshooting steps a try, if you haven't already: 

    • Navigate to your inbox Settings > Junk Mail (for Hotmail) or Settings > Filters and Blocked (for Gmail) and make sure [email protected] is a safe sender or an unblocked address
    • Locate an email from [email protected] and allow images to be displayed
    • Send a reply to an email from [email protected]


    If you're still facing issues, it might be worth connecting with live support to make sure that the email associated with your EA account is correct.  

    Let us know how it goes, thanks! 

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