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Lawliet95's avatar
Lawliet95
Rising Rookie
3 months ago

I don't see the answer from EA support

I created a ticket, and it’s already closed, but I can’t see any response. I also didn’t receive anything by email. I wanted to contact live chat support, but that option disappeared for some reason....
advice
ea help
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 months ago

Hey Lawliet95​ any reply would have been sent to the email associated with the EA account,

Have you checked your various folders for it?

Darko

  • Lawliet95's avatar
    Lawliet95
    Rising Rookie
    3 months ago

    Yes, I checked, no email

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      3 months ago

      You can resume the case then Lawliet95​ 

      Darko

      • Lawliet95's avatar
        Lawliet95
        Rising Rookie
        3 months ago

        I did it and it says "Connecting you to an advisor..." and stays like that forever. I tried to wait many hours but nothing. I still didn't get answer in email either.

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