No Recognized Device or access to my email.
Ive talked to almost 10 different advisors now, each coming to the same response longer or shorter doesn't matter same **bleep** response one of them even asked me the verification questions just to say "look for a pop up". Well i wouldn't be talking to you if that worked.
How do you expect me to have the recognized device from 10 years ago. I have been playing on the account because its linked to my Xbox account (cant even unlink if i wanted to anyways BECAUSE I DON'T HAVE ACCESS TO THE EMAIL) ive made played recently and even have made purchases in my name but nope nobody can go in or do anything for that matter, EXCEPT tell me to wait for a pop up that "should" appear... thanks. The account has only ever had one IP playing on it, I can answer any security or verification question that is asked but not one person does a single thing. However, what is another player to the multi million dollar company anyway?
Sorry to hear that you are having issues paylimted and while I understand that it is a frustrating experience, our team needs to verify account ownership before they can take any action to assist you. If you are unable to verify account ownership, then our team will not be able to assist you.
We take security very seriously and only the verified account owner can gain access to or have changes made to an account. It's not something that our team can help you get around, they need to verify beyond doubt that they are speaking with the account owner.
The best thing I can suggest is to gather as much additional info as possible, old email accounts, any purchase receipts, older devices that you may have used to log in and remain logged in, and then speak with the team again.
Darko
