Solved
I have been charged twice for the same pack I ordered
I have been charged twice for the same pack to be downloaded and it has not been rectified
Hello isabellarileyy,
If you're seeing a duplicate charge on your EA account, we'll need the live support team to review your billing information and get a refund processed for you- here on the forums we don't have access to your account details to submit a refund.
Please submit a new help request on the site here and select live chat as your contact option to speak with support on this.
