I lost access to my registration email, and i need change him.
Hello, i lost access to my registration email, but i have still acces to app. (remember my login). But i need change my email to new one, but app send verify to my old email. Is some possible to change it?
Thanks a lot
When helping with specific issues, like account changes, we must verify that you own this account. We want to ensure we’re not compromising your account, so we can’t help with your issue currently.
If you are not able to access the email on file, or if, for some reason, the linked EA account is not your account, you will need to reach out to live support by clicking Contact Us on any help.ea.com page to start a new case. Please first delete all cache and browser history from the browser(s) you normally use.
- Select the EA App
- Please select one of the account issues like I cannot log in
- You may get a pop-up that says login and get faster help
- Select Continue without logging in
- This should give you the chat/email option
If you can regain access to your email account later, you can resume this case on EA Help at help.ea.com/my-cases/.
