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Iplayfungames87's avatar
4 hours ago

I updated EA ID after ban, but old id still shows in game

Hello,

My other post was removed because I think I posted in the wrong area, so maybe here I can get answers.

I recently received a ban because of a word in my EA Id, and have since changed my Id when I was able to edit my account info so the word is gone. However, when playing Battlefield 6 I can still see my old Id with the word in it.

So, are others seeing my old user id instead of my new id? How can I change it so that my new ID changes in the games I'm playing? I've put on anonymous mode to try and help but I'd really like to just play the game without having to worry about receiving another ban.

1 Reply

  • Hi there,

    I’m sorry to hear about the situation. I can see that you’ve already contacted support and submitted an appeal. Please allow the dedicated team time to complete their review, and keep an eye on the email address linked to your EA Account for any updates.

    Regarding your updated EA ID not appearing in-game, since you’re playing through Steam, the name displayed may be taken from your Steam profile name rather than your EA ID. Please check whether your old name is still set on your Steam profile and update it there if you don't mind. Afterward, restart Steam and the game to ensure the change syncs.

    Thanks.

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