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KharonZX's avatar
KharonZX
Rising Newcomer
1 day ago

Not receiving account deletion link

I have tried multiple times to get my EA account and data deleted which is incredibly terribly made versus other platforms like Ubisoft where you can do this very easily yourself, absolutely terrible. Either im promised that customer support to contact me, which never happened even after multiple attempts ang giving time and not even ticker was created. Or via the terrbile AI chat which says i will get a link to my email, which is a working email, and where i receive the verification codes for example. This i have tried multiple times and tried giving it time but nothing happens. How difficult can an account deletion be, i just want my account to be deleted from this terrible thing.

1 Reply

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there,

    I’m sorry to hear how frustrating and time-consuming the account deletion process has been.

    While I'm unable to process account deletion requests through the forums, I’ve passed your case along to the appropriate team. Thank you for taking the time to explain what happened.

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