my ea account is hacked because hackers email is verified

Question

on august 22 my ea account is hacked i have my phone number registered but whenever i try to login from my phone number i cant log in because in whole 24 hours it said too may login attempts please try again later

i have no other option to recover this

if i remove or delete or close this forums discussion without telling my problerm is solved just remember its not me its the hacker

i have reciept of my game i can verify its me

please help me solve this

edit: he is just too smart so be careful

ea_lunardustcat · Answer

Sorry to hear that your account may have been hacked.
You can try following&nbsp;this guide&nbsp;first to help secure your account.
If you can’t log in or you’re still missing content, get in touch with our support.&nbsp;Make sure to have the following information ready.

The email address you used to make your EA Account.
Any usernames or console IDs (e.g. Xbox Live Gamertags or PlayStation™Network Online IDs) connected to your EA Account.
Any invoice numbers from games you’ve bought from our store or product codes for your games.
If you’re trying to get back into a mobile game, have your mobile game’s ID ready.

After selecting&nbsp;Contact Us, please make sure you choose the correct account-related issue when answering the chatbot’s questions. That should help route your case properly and show the&nbsp;Chat with us option. Thanks.

vinayak_ankola · Answer

i have clicked chat with us option then selected my mobile number but it says You have made too many attempts. Please try again later.

ea_lunardustcat · Answer

Please use the Live Chat option then. Thank you.

vinayak_ankola · Answer

its my 4th day it still shows for like my mobile number You have made too many attempts. Please try again later.&nbsp;&nbsp;

vinayak_ankola · Answer

its my 4th day it still shows for like my mobile number You have made too many attempts. Please try again later.&nbsp;&nbsp;

Forum Discussion

my ea account is hacked because hackers email is verified

5 Replies

Featured Places

EA Community Discussion

Community Highlights

New to the EA Forums? Start here!

EA Forums Rules & Guidelines

Recent Discussions

Problems contacting EA Help and gameplay responsiveness

Hacker linked wrong EA account to my Steam – can't unlink, support stuck

My main account was hacked and I'm have trouble with EA support

my ea account is hacked because hackers email is verified

My 2fa doesn’t want to connect