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ExitFromReality
Rising Newcomer
4 days ago
Solved

I updated my STEAM email I use, but forgot to update my EA account as well.

I updated my STEAM email I use, but forgot to update my EA account as well. This was a long time ago but I still need to resolve this issue. I have tried multiple times to CONTACT EA SUPPORT through human means with zero luck. I dont know if they even have that kind of support? I have no access to my very old email i deleted long ago that i used for my STEAM login. I cant remember it as well. we are talking 5 to 10 plus years when I was 18 years old. Does anyone know how to solve this or get in touch with EA? I tried even social platforms and they always tell me to try here or use the automated bot. Neither of those are helpful at all and i feel so frustrated because I finally got some EA games on my STEAM account that I want to play. But it wont let me login because of it being under an old account. 

  • Hello ExitFromReality,

    When reaching out to support consider using the email option. It may take longer, but they should be able to assist you.

    Unfortunately, no one on this forum can help as we don’t have access to user account management.

3 Replies

  • Hello ExitFromReality,

    When reaching out to support consider using the email option. It may take longer, but they should be able to assist you.

    Unfortunately, no one on this forum can help as we don’t have access to user account management.

  • I cant even find a email or phone number nothing the dumb automated A.I bot wont help and even when i go to contact us link it says error couldn't load? Do you have email by chance? And if your talking about opening cases I tried that to I cant open a new case it just provides link after link after link its endless loop i honestly feel like im stuck

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