Forum Discussion

dqjTbQgG3nES's avatar
dqjTbQgG3nES
Newcomer
9 hours ago

I'm trying to delete my account.

As the title said, I'm trying to delete the ea account. 

First off, I don't have any games. The EA account was almost hacked but i managed to change my password in time. I might as well delete it since I'm not using it. I had tried your chat things but it doesn't work. See attached pic.

Also the submit button on https://help.ea.com/en/customer-care/ doesn't work.

Just delete my EA account. I don't even use it.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    Can you try opening a case without being signed in? Use the option to continue as a guest instead of signing in.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    Hey there. I'm sorry to say, we're not able to delete accounts over the EA Forums. You'll need to contact an advisor. I can see you're having some trouble with that. Can you try a different browser? You could also try using a private/incognito browser. 

    Did you also see the instructions here for deleting accounts?