Forum Discussion

Rising Rookie

5 months ago

Solved

Incorrect PlayStation Account shown/used in-game in BF6 Open Beta

I have two PlayStation accounts with different names, and both are connected/linked to my EA account. For simplicity here, I'll say their names are PrimaryPSN and SecondaryPSN. I've pre-loaded the B...

EA_Leeuw
5 months ago
Hi there,

Unfortunately, we are unable to help with issues related to EA accounts through the forums. To get assistance with your EA account, you need to contact the customer service team, which you can reach at https://help.ea.com.

Good luck.

loneblustranger

Rising Rookie

5 months ago

There's another thread with the same issue here: Bug PS5: Game does not show the right profile in social | EA Forums - 12414812

For those who've gotten in to the beta already, you'll have probably realized this issue isn't much to worry about. The proper name is displayed in the kill feed & scoreboard. The incorrect name is only displayed in the EA Connect pages (press R2). Unlocks and progression gained while on one PSN account also unlock and progress on the other PSN account, so it seems to be tied to our EA accounts. So, no issue there.

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