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Barandg3458's avatar
Barandg3458
Rising Newcomer
10 months ago
Solved

it depends on another account

 
account linking
  • EA_QueenBee's avatar
    EA_QueenBee
    10 months ago

    Hey Barandg3458,

    It looks like the account your Steam was linked to might have been deleted. You can restore that account by resetting the password via the original email address, but if you don't know what that might be or don't have access to it, I'd recommend reaching out to our live support team to see how they can help.

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
10 months ago

Hey Barandg3458,

It looks like the account your Steam was linked to might have been deleted. You can restore that account by resetting the password via the original email address, but if you don't know what that might be or don't have access to it, I'd recommend reaching out to our live support team to see how they can help.

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