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Funky_Bro's avatar
Funky_Bro
Newcomer
20 hours ago
Solved

Linked account issue

Hey could you please help me, 6+ years ago i have been banned on my PSN account and ever since i lost access to my ea account that was linked to that PSN account. When i tried to contact like multiple times even EA live agents they all gave me the automatic reply where i have to log in to my PSN account first (which is not possible) in order for the cross-progression to work (otherwise i would be playing on pc). Could you please do it like manually or should i contact someone else? I ve never lost my credentials i can give you all the info of course.

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5 Replies

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    That's right.

    We can't transfer your progress manually, and if you can't recover access to the PSN account your old progress is linked to, the only other option is to start over with a new account. 

  • Funky_Bro's avatar
    Funky_Bro
    Newcomer
    4 hours ago

    Hey EA_Claus​ , so since PSN are also strict on this matter and they wont let me appeal even after 6+ years, i basically just lost all that progress right? I got no way to access that account

  • Funky_Bro's avatar
    Funky_Bro
    Newcomer
    4 hours ago

    Hey thank you for you time, so basically i already unlinked the banned PSN account from my EA account, thats not the issue, and that was useless because even if i tried logging from a different platform such as Xbox or Steam i would only see a brand new level 1 account. The problem is that i need to access that banned PSN account for cross-progression to work (which is impossible). My only solution and my question was if its possible to do it like manually. I can give you all the info and credentials such as the old banned PSN that my EA acc was linked to.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Sorry to see that you are having issues Funky_Bro​ 

    Is the issue that you need help with unlinking the EA account from the banned PSN one?

    The more info that you can share with us the better we can help. 

    Darko 

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