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Jh5959's avatar
Jh5959
Newcomer
1 month ago

Linking accounts

Having an extremely difficult time getting a linked about to activate and work.. it’s saying it won’t let me use my email to link because it’s used before

account linking

3 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi Jh5959​, 

    That usually means you already have it linked to a different EA account under the email address that appears in the error message. 

    Do you recongise the email as an older email address you used to own?

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey Jh5959​,

    It's been a while since we last heard from you. Were you able to fix the issue? If not, please pop into your reply the answer to the question I asked earlier. I'll be better able to make relevant suggestions once I understand things a bit more.

    - EA_Lanna

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