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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hey Jh5959​,

    It looks like things have gone quiet here, so I'll close this thread for now. I hope the advice danisoff​ shared was helpful and that your issue is resolved. If you run into this again or have new questions, please feel free to start a new thread.

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey Jh5959​,

    It's been a while since we last heard from you. Were you able to fix the issue? If not, please pop into your reply the answer to the question I asked earlier. I'll be better able to make relevant suggestions once I understand things a bit more.

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi Jh5959​, 

    That usually means you already have it linked to a different EA account under the email address that appears in the error message. 

    Do you recongise the email as an older email address you used to own?

    - EA_Lanna

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