Linking EA account is a deathloop
Hello everyone. I'm having trouble with linking my EA account to my PSN account. Many many years ago I had my EA account linked to my PSN account (I've only had ONE PSN account), and whenever ...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerAre you able to load into any of our games with the account you're having trouble with? If so, it's possible you can see your email address somewhere in the settings. Otherwise, the best I can recommend is opening another case with support. You might want to try email instead of chat.
Hey, im LuckyDragon6967, but with my real EA account that got banned for no reason after sending 2 cases, i got it unbanned. Thats my account from 2012, that got the same mail as my PSN account, so this should be my main account, but my PSN is not linked to this account. and if i want to link it, i get the error its allready linked to a disabled EA account. And no i can't load in any multiplayer game, i play on PS5, so when i launch a game it ask me to change password, as my account is disabled, i only see the disabled adress.
And still no answer of the team. So i guess EA games are dead for me now.
- EA_Aljo
The best I can advise is to open another case if you don't get a response within 48 hours. Also, do not resume an existing case. That will pull it from the queue so an advisor won't see it and respond. Once a case is submitted, wait for a response
I got a mail today asking me to make another ticket as they saw that my last one was still open after a week. So i made another case, but to be honest i have not much hope anymore, i've sent so many cases allready, with no answer. I even add everytime a screenshot from my PSN account, but nothing changes.
Case closed again, no answer, no solution, psn still linked to this 0c*****@disabled.ea.com adress. That's it, i give up. no chat, no answer to 8 cases, no working phone number. Nothing.
I have never seen such horrible customer service, never had a problem to reach, ubisoft, activision, sony etc... but EA impossible.
They do not want me to play their games, fine. At least my wallet will feel better. Battlefield 6 is looking good, but they don't want my money it seems. Im out.