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SleepyKarasu's avatar
SleepyKarasu
Newcomer
3 months ago

Linking Xbox Account

I'm trying to connect my Xbox account to my EA profile (both of which are under the same name, "SleepyKarasu") so I can use cross-progression on Apex. The problem is that it's saying my Xbox account is already linked to a profile with the email "el****@yahoo.com". I have no idea what email that is, nor do I own any email that starts with "el". 

Is there any way to reveal the entire email so I know what it is? Is it possible to unlink it without needing a code? I have no access to whatever email this is, and it's quite annoying.

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi there, 

    If you do not recognize the email address of the EA account to which your Xbox account is linked, you will need to contact EA Help Support for assistance making the necessary account changes. 

    How to get help with your EA Account

    Let us know if you have any questions.

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