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mansooor322's avatar
mansooor322
Newcomer
1 day ago
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Problems with verification codes

The verification code do not send to my email , and the email is correct , what is the solution ?

  • Hi  mansooor322​,

    If you’re not getting codes sent to your email, try resending the code. If that doesn’t work, make sure: 

    • your inbox isn’t full
    • you checked the spam folder
    • you or your service provider haven’t blocked us
    • you’re logged in to the right EA Account. 

    If you’re logged in to a different EA Account, your codes might go to the wrong email.

    If you’re still not getting your codes, look for a past email from [email protected] and allow images to be displayed. Then, resend the code.If you can’t access or remember the email address you used to make your EA Account, try these account recovery steps.

    I hope this helps.

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    14 hours ago

    Hi  mansooor322​,

    If you’re not getting codes sent to your email, try resending the code. If that doesn’t work, make sure: 

    • your inbox isn’t full
    • you checked the spam folder
    • you or your service provider haven’t blocked us
    • you’re logged in to the right EA Account. 

    If you’re logged in to a different EA Account, your codes might go to the wrong email.

    If you’re still not getting your codes, look for a past email from [email protected] and allow images to be displayed. Then, resend the code.If you can’t access or remember the email address you used to make your EA Account, try these account recovery steps.

    I hope this helps.

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