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Eversacker's avatar
Eversacker
Newcomer
3 months ago
Solved

Locked out of account

Hello 

I recently purchased EA Sports team and ask for me to login. It said I already had a EA account linked to my Xbox profile. I have no way of accessing this email nor do I remember much of any information linked with the EA account. All I have is my Xbox account I’m not sure how else to unlink my Xbox account from any account so I can start over. I keep being asked for information, but I don’t know what to give them. I’m trying my best I feel there has to be a way to unlink the account.

  • Hello Eversacker​,

    If you don't remember the login details for your EA account, please contact EA Support, so they can verify your ownership of the account and help you access it again. 

1 Reply

  • EA_Pythia's avatar
    EA_Pythia
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 months ago

    Hello Eversacker​,

    If you don't remember the login details for your EA account, please contact EA Support, so they can verify your ownership of the account and help you access it again. 

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