Forum Discussion

wsglad's avatar
wsglad
New Rookie
7 days ago

Login email unusable anymore.

Hello.   Can you disable 2FA for a while so I can change login email? Because 2FA sent me to the same unusable email.
ea help
feedback
login issue
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
7 days ago

There's a link at the bottom that lets me reach out via a chat. That might go a little faster for you.

wsglad's avatar
wsglad
New Rookie
7 days ago

Exactly that I did.

EA recently removed their online chat support to challenge their own screw over capability further.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    7 days ago

    I'm still getting the option to start a chat, it isn't rmoved at all. Try using an incognito tab without logging in.

    • wsglad's avatar
      wsglad
      New Rookie
      7 days ago

      And I did that twice already, that button only allows sending emails. They didn't reply my emails.

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