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ConorMcCarthyy's avatar
ConorMcCarthyy
Rising Novice
4 months ago
Solved

Login Verification Issue - Please Help

Hi 

I am required to verify my ea account to access any recent ea games - eafc25, battlefield 6 etc. However, I don't have access to the email linked to my ea account. There is no other way to verify. Can any help me or how do I change the email linked with it. I am on ps5. 

Any help greatly appreciated!

ea help
login issue
  • ConorMcCarthyy's avatar
    ConorMcCarthyy
    4 months ago

    Yes I managed to fix the issue through a live chat with support. From my experience it was not easy to get access to the live chat with support but when I was in the problem was solved very promptly.

9 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Did you send an email via the form, or did you try to start a live chat? 

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey there, I'm just checking in to see if you managed to get the help you needed. 

  • ConorMcCarthyy's avatar
    ConorMcCarthyy
    Rising Novice
    4 months ago

    Yes I managed to fix the issue through a live chat with support. From my experience it was not easy to get access to the live chat with support but when I was in the problem was solved very promptly.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    I'm glad to know you got the help you needed. The wait times might have been higher than usual due to the beta releases. Hopefully, you will get quicker assistance next time, in case you need assistance again. 

  • RPT1010's avatar
    RPT1010
    Newcomer
    14 days ago

    please send a link to the live chat. I have a login problem too where it does not send a code.

     

  • cc459a472d037c09's avatar
    cc459a472d037c09
    Rising Newcomer
    13 days ago

    I have the same issue. When i try to create a support case it does not registre. Please help ASAP

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