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Y95WJ21's avatar
Y95WJ21
Rising Newcomer
7 days ago
Solved

Lost account

hello ea. I lost my acc maybe 1 or 2 years ago the gmail on this account is [edit: email address removed]  and this email was made up. it wasnt real so can i please like revive it on my new e mail?

  • Hey Y95WJ21​

    If you don't have access to whichever email address was originally registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details. They will need to verify some other information about the account, but should be able to help get that updated afterwards.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hey Y95WJ21​

    If you don't have access to whichever email address was originally registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details. They will need to verify some other information about the account, but should be able to help get that updated afterwards.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

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