Forum Discussion

ssandylion's avatar
ssandylion
Newcomer
3 days ago
Solved

Unable to access email account

So I have all my games and codes redeemed to an old yahoo email that has been deactivated since the longest. Ive tried to chat to a ea support person and they INSIST that the original email is necessary. Ive tried to recover the email but unfortunately it has been deactivated for too long. Has anyone has a similar issue and been able to gain access to their games again? I have the physical games and everything and about 10 games I just feel like ive spent hundreds of dollars for them not to work anymore

  • Hey ssandylion​ we are not able to assist with any account issues here on AHQ.

    If our team has not been able to assist then I'm sorry to say but there would be nothing we can do.

    Best thing we can suggest is to gather as much info as possible and speak with the team again.

    Darko

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    Hey ssandylion​ we are not able to assist with any account issues here on AHQ.

    If our team has not been able to assist then I'm sorry to say but there would be nothing we can do.

    Best thing we can suggest is to gather as much info as possible and speak with the team again.

    Darko

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!1,596 PostsLatest Activity: 34 minutes ago