Forum Discussion

EzDaMan's avatar
EzDaMan
Rising Novice
4 months ago

Main EA account got hacked, EA help is terrible and doesn't work

I've tried SO MANY times to get EA help to work, and i came to one of two conclusions: EA doesn't have any customer service workers They're too lazy to fix EA Help I came to this conclusion beca...
ea help
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
4 months ago

What options does it give you when you select that? If the chat option isn't appearing, please try selecting "I want to update my EA Account information".

EzDaMan's avatar
EzDaMan
Rising Novice
4 months ago

Believe me when I say I selected every topic, and there's no chat option for any of them.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    If you're not getting the chat option when selecting the topics mentioned, please try going through the contact flow while logged out from the website, and make sure there are no ad or pop-up blockers enabled on your browser.

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