My account get stolen and banned.
I stopped playing apex around 2024. My account got stolen and banned till this time I came back to play. Tried to contact with EA but they dont even care! Can't contact with advisor. Please help me w...
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EA_Lanna
Community Manager
Community ManagerHey SenseiBucket,
Sorry to hear the EA Help site's acting up for you. It might just need some troubleshooting. Could you try the following steps, please:
- If you are on mobile, switch to PC to submit the ticket or vice versa
- Clear the browser's cache and cookies, fully close all browser window,s and then try again
- Test it off of a different search engine (so if you're on Google Chrome, try Firefox to see if you can submit a ticket that way)
- It's no harm trying a clean boot to see if you see the same issue after either: https://help.ea.com/en-in/help/faq/how-to-clean-boot-your-pc/
- EA_Lanna
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