My account got hacked and my email deleted
I have repeatedly, for several hours tried to get my main account back after it was stolen by a hacker, I have given the "support" team every speck of information that has ever grazed my account from addresses and phone dating from current day all the way back to before the account was created, I have given proof of purchase, i have given all the credit card information, all of the linked accounts but no, it's still not enough, and these "support" team members won't even give me the decency to tell me at least what i'm doing wrong so i can take guesses at getting my account back.
I am begging you guys, you have all of my information from before i even knew what the internet was to modern day, I have offered to give you more proof from other sources and you keep refusing, either tell me what I'm doing wrong or just give me my account back!
And for the love of god, stop asking for the information i just gave you
Account security is important to us.
When helping with certain issues, like account changes, it’s important that we can verify that you own this account. We want to make sure we’re not compromising your account, so we can’t help out with your issue currently.
If you’re able to regain access to your email account later, you can resume this case on EA Help at help.ea.com/my-cases/ or click Contact Us on any help.ea.com page to start a new case.
