My Account was hacked a few minutes ago

Question

&nbsp;I have my microsoft account linked to my Ea account so I was able to get into my account and I managed to change the password and I removed all the Trusted Devices. I tried changing my email, but nothing is working, It just says "We can't complete your request. Your email address could be invalid or you may have recently updated it."Also, the email that is displaying on my Account is [edit: email address removed]. I have been a member for a long time as I bought a physical copy of Anthem, and I still even have the case, but not the receipt due to time and stuff. I have games that are connected from Steam to my EA account.What do I do?

ea_mplsnow · Answer

Hey RaidenWasTaken​,
Sorry to hear someone else had gotten into your account. Good thinking with the password change and trusted device removal! If you haven't already, we have a couple more security steps that we recommend going through to help get your account back under your control.
Once you've gone through the steps above, please use the Contact Us button at the bottom of the page, or this web form, to get in touch with our live support team to help recover the account and correct any unauthorized edits to your account information.&nbsp;As they'll need to discuss private account details to verify your account ownership, we can't assist with that here on the forums.
Let us know how it goes, thanks!&nbsp;

Forum Discussion

My Account was hacked a few minutes ago

1 Reply

Featured Places

EA Community Discussion

Community Highlights

New to the EA Forums? Start here!

EA Forums Rules & Guidelines

Recent Discussions

EA Security Newsletter Directory

Battlefield Unknown Error Xbox

I am the True Owner being denied access to their account

Daily sign on reward

I want to delete an EA account