My account was hacked recently. Please help me get it back.
So most recently i signed into my old EA account (using playstation) and when i tried to access the account info i was hit with this "Sending a code to ge*****@schistosomiasismail.com to verify it is you" and so that is not my email i used when creating the account (see account tagged). The email was [edit: email address removed] and now it was changed to a (schistosomiasismail.com email) and now i can't change it back due to the hacker changing the email (must have had access to my dad's email some how) and I can't access anything because they got the account banned and now I'm asking ChatGPT for help, made a case on the other account but it can't be resumed for some reason and tried to change the email but it's sending the code to a email (which EA has stopped me from seeing the rest of it) but it looked like this at the code page ge*****@schistosomiasismail.com. Please help me get this guy off the account (because i have emailed the email abuse page ([edit: email address removed]) and i want to play FC25 Showcase on my ps4 but I'm getting "Your account has been disabled".
Hi SwiftRazorTunga,
Unfortunately, we are unable to help with issues related to EA accounts through the forums. To get assistance with your EA account, you need to contact the customer service team, which you can reach at https://help.ea.com/help/faq/using-ea-help.
Good luck.