Solved
My account was hacked
My account was hacked and the primary email address was changed. I know that I have the game purchase order number and the electronic payment card, as well as the email address that I can reach. I submitted the case but it was stopped and now I submitted it again. Is there anyone who can help me recover the account or speak directly with support?
Hey gozuzy3f2ih8 we can't help with any account issues here on the forums.
The best thing to do is to take a look at this help article: https://help.ea.com/en/help/account/secure-hacked-ea-account/
Darko
