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baycurufs's avatar
baycurufs
Newcomer
31 days ago

My account was stolen

My account was stolen and my email address was changed I can't log in to my EA account I got my Epic Games account back but I can't match them with each other my old stolen EA account is still there and gives an error like this. Your accounts can't be linked because your Epic Games account Baycuruf already linked to your EA Account for br*****@esponamail.com. An EA Account can only be linked to one Epic Games account in its lifetime. Please help

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    31 days ago

    baycurufs 

    Check the following link for info on securing your account: 

    https://help.ea.com/en/help/account/secure-hacked-ea-account/

    If required, click the following link for help contacting an Advisor: 

    https://help.ea.com/help/faq/using-ea-help/

    Thanks.

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