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LeighLou19's avatar
LeighLou19
Newcomer
4 days ago
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My account won’t link till 08/26/2027 help plz?

I had trouble linking my account to my new Xbox from my old one it went back and forth till it locked. It said originally won’t link till today 10/27/2026 but I got on to log in it says can’t link un...
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account linking
  • EA_mplsnow's avatar
    EA_mplsnow
    3 days ago

    Hey LeighLou19​, 

    I'm afraid we aren't able to support account-related requests here on the forums. It sounds like you might've exceeded the three chances to change account linkages in a rolling year and will need to wait until that threshold resets. 

    If those changes were done in error, you can try connecting with our live support team to see if they can bypass the cooldown period for you. Unfortunately, if they say that it isn't possible at this time, there would be nothing we can do, and you'll need to wait until the specified date before trying again. 

EA_mplsnow's avatar
EA_mplsnow
Icon for Community Manager rankCommunity Manager
3 days ago

Hey LeighLou19​, 

I'm afraid we aren't able to support account-related requests here on the forums. It sounds like you might've exceeded the three chances to change account linkages in a rolling year and will need to wait until that threshold resets. 

If those changes were done in error, you can try connecting with our live support team to see if they can bypass the cooldown period for you. Unfortunately, if they say that it isn't possible at this time, there would be nothing we can do, and you'll need to wait until the specified date before trying again. 

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