You want an application subscription to play your game on Steam. Bad people hack your system and link me to their own Steam account. Right now I am not playing my own game because of your incompetence. The solutions on your website do not work. I contact you, you don’t care. please help me.
I can't play the games I paid for.
Community ManagerIf you've been hacked, that is most likely due to not protecting your account well enough. We will do all we can to resolve this, but you'll need to open a case with an advisor. What is happening when you use the form to contact support? You will get the bot at first, but should be given the option to contact a chat advisor after answering their questions.
I can play your games illegally without paying. Because I respect the effort put into it, you're not letting me play the games I paid for. Do we have to play your games illegally? I have two Steam accounts, both verified with two-factor authentication, so no one can access them, but somehow your account is linked to an email address I don't know. This is your security error. We are the ones suffering.
Please. I'm trying to contact them there, but no one's getting back to me.
Community Manager
Community Admin
