Forum Discussion

TrashPanda612's avatar
TrashPanda612
Seasoned Newcomer
30 days ago

My PlayStation account is linked to an old email that I no longer have access to

As the title suggests. My PlayStation ID is linked to an old EA account and I no longer have access to the email. How can I resolve this?  I know the email address but not the password for the old...
account linking
ea help
login issue
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
30 days ago

Hey TrashPanda612​,

If you no longer have access to the email address on your EA account, I'd recommend reaching out to your email provider to see if they can help you regain access to it. If that doesn't work, try reaching out to our live support team. They can take a look at how to help you update the email on your account.

  • cplwallyusmc's avatar
    cplwallyusmc
    New Novice
    18 days ago

    EA QueenBee, I can literally sign into my EA account, however for some reason I cant go into anything without it asking me to verify my stupid email from 20 years ago that I dont even have access to anymore. Can you not help me verify my EA account a different way? you know like maybe using my playstation email or phone number or something so I can get my BF 6 twitch rewards?

    • EA_QueenBee's avatar
      EA_QueenBee
      Icon for Community Manager rankCommunity Manager
      18 days ago

      We don't have access to account information here on the forums, so it's just not something we can help with here. Live support can take a look at this for you, but it's just not something we can do here, unfortunately.

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