Forum Discussion
0ef2b2fb780a6745
1 year agoNew Novice
I 've scanned the QR code to reset my password two times (you can check my password history) but in the game when I try to play online to connect to EA account it still shows you need to reset your password and the QR code. I'm mad!!!
EA_QueenBee
Community Manager
1 year agoIt sounds like you're either not using the right email address, or you've since made another EA account with it. In either case, at the bottom of the article I've shared there's a link to our live support team.
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