My Steam ID is linked to a fraudulent Russian EA account
Hi, I am reporting a severe security issue. My Steam ID has been linked to an EA account that does not belong to me (Region: Russia, created in 2023). This was done without my authorization, and I am currently a victim of identity/platform hijacking.
I have tried contacting EA Help several times via chat, but the automated system is now blocking my requests with the message "This issue isn't supported by advisors."
I want to be clear: I am NOT trying to recover the hacker's EA account. I am the legal owner of the Steam account and I want my Steam ID unlinked from that fraudulent profile. I have:
My Steam ID64.
Official Steam Purchase Receipts (Invoices) for my EA games with transaction numbers.
Proof of my legitimate region (Peru).
I am exercising my Data Privacy Rights to have my third-party ID removed from an account that is not mine. Could a Community Manager please help me escalate this to a specialist who can perform a manual unlink based on my Steam ownership?
Thank you.