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zeelpaa's avatar
zeelpaa
Newcomer
9 days ago
Solved

my verification codes will not send at all

so originally i was trying to link my psn acc to my ea account and it said it would send a code but never did and i tried so many times but it never worked. the next day (now) im trying to again and ...
ea help
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EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
9 days ago

Hi zeelpaa​, 

Welcome to the forums and thanks for reaching out.

It's good that you've already checked if your inbox is full and double checked it's going to the right email. Could you also make sure you’ve checked the spam folder and that  you or your service provider haven’t blocked us.

If that doesn’t help the codes send through, danisoff​ is correct. Please contact our support team to check and see if the secondary email set-up worked out, and let you know if they can help you further from there, as we can't assist with this type of issue via AHQ. 

 

- EA_Lanna

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