Forum Discussion

Agnoss86's avatar
Agnoss86
Seasoned Newcomer
7 days ago

Need an advisor

I have an account that I can't make any changes on because the associated email was deleted years ago. From all the articles I've read I need an advisor to delete my old account. My issue is an advis...
account linking
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
6 days ago

Agnoss86 

You will need to keep trying until you make contact with an Advisor as we cannot assist with this directly here on the forums.

Thanks.

  • Agnoss86's avatar
    Agnoss86
    Seasoned Newcomer
    6 days ago

    I just tried to get to an advisor on live chat again. All I get now is an article I've already read and when I click the link to "chat with an advisor" I get looped back to the beginning of the same article.

    • ElliotLH's avatar
      ElliotLH
      Hero+
      6 days ago

      Make sure your browser is set to allow pop-ups in case the chat window is being blocked. You can also try using the EA Help site while logged out of your account, as that sometimes makes the chat option appear. 

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