Need for Speed Payback – Incorrect Email Domain.

Question

Hello,I’m having an issue when trying to launch Need for Speed Payback through Steam. When I attempt to start the game, it shows an email address ending in @primle.ru, even though this is not my email address.My correct email should be associated with @Gmail.com, and I am not from Russia. I believe this may be a bug or an issue with the account linking between Steam and the game.Could you please investigate this issue and help me correct the email/account information so I can launch and play the game normally?I would really appreciate your assistance. Thank you for your time and support.&nbsp;

ea_lunardustcat · Answer

Hi there,
I’m sorry to hear that your Steam account may have been compromised. As a first step, I recommend following Steam Support’s guidance&nbsp;to secure your Steam account.
Please also keep in mind that if you unlink your platform account and link it to a different EA Account, any entitlements, such as in-game rewards, points, and items, will remain on the EA Account that your platform was originally linked to. For this reason, please contact our support team before making any changes to your linked accounts.
You can reach them using the Contact Us button at the bottom of the EA Help page for further assistance.

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Need for Speed Payback – Incorrect Email Domain.

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