Need help replacing an old email with a current one.
My recovery email that I associated with my EA account doesn't exist anymore. The EA app allows me to log in with my screen name, so I have not needed to enter that email to log in and play for a long time. I play Battlefield mostly. I want to sign up for the BF6 beta, but I can't because I'm required to log in with a username that I don't have the current password for, it has been years. I attempt to reset the password, but the email that EA is sending the 2FA to doesn't exist anymore; I suppose this is due to years of inactivity with that email. I need help with contacting an EA customer support representative in hopes that I can have the inactive email replaced with an active one that I actually use; therefore, I will not need to create a new account just to play the beta. If anyone has any guidance/advice on this sort of issue, please share. Thanks for your time and consideration.
Chris.
Hey chris_hooper,
There's a link at the bottom of this article that'll help you connect to a live support advisor who can help you update your email address. It's not something we can help with here on the forums, but they'll be able to take a look at this for you.
