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danthemanhernan's avatar
danthemanhernan
Newcomer
7 days ago

need help unlinking EA account from XBOX GT

Hello, 

I need help unlinking an old EA account from my current xbox gamertag. I no longer have access to my old email tied to my old EA account because it was a university email (.edu) that i no longer have access to. Please help. EA support has been no help and im not sure how to clear my current xbox gamertag to play future releases. the whole process has been painful and support has brought me zero help. 

account linking

1 Reply

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hello danthemanhernan​,

    unfortunately, you will have to contact Support again, as they're the only ones who have access to account information and can help with verifying an account/changing the e-mail connected to it. 

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