Forum Discussion

Karmicscales's avatar
Karmicscales
Seasoned Rookie
22 hours ago

Need to change e-mail linked to my account

Hello, I have lost access to the e-mail address that is connected to my EA account. How can I go about changing my old e-mail to the new one?

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    22 hours ago

    Hey Karmicscales​,

    Since you've lost access to the email address connected to your EA account, you'll want to reach out to our support team directly so they can help update those account details.

    The steps on this page would typically help you update that information, but in this case it'd be best to just scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to get things updated from there. Please note that response times may vary, so we appreciate your patience. Thanks!