New Account Linking

Question

This technically isn't about the app but this was the closest discussion board I could find for this.

I recently bought Xbox game pass and wanted to use the EA Play included with it for some games I've really been wanting to play. I went to link my accounts but couldn't because like 5 years ago I connected an Xbox account that I do not use now and do not have game pass on. I WILL NOT make a new EA account because I already have games on my current account and I am not going to make a new email just to make a new EA account. I'm not asking for anything special, this is a basic ability every other company grants me, and I know EA has done it before, I just want to be able to link another Xbox account. If you can't do that for me, please don't respond.

ea_claus · Answer

Hey battlefrontier15​,&nbsp;&nbsp;
as explained here, we can't help with account changes from the EA Forums, including the linking and unlinking to platform accounts.
However, our Support Advisors may be able to help you combine your accounts.&nbsp;Have you already tried reaching out to the Support Team directly?
I'm confident they'll do their best to help you with the linking!&nbsp;
Let us know if you need help with anything else!&nbsp;
&nbsp;
&nbsp;

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New Account Linking

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