New EA id Linking Problem on Steam

Hi Kala_Pahar01​, 

I’m sorry to hear you’re dealing with this. When account details have been changed by someone else, our support team can help you recover the EA account and reset the account information so it once again reflects your details and so you can log back in and play your games online.

Here’s what to do:

• Start a case with EA Support. Open >> this guide << and scroll to the bottom to click on the 'Contact Us' button. That'll open a support ticket form you can fill out and submit it to send it to our support team.
• Helpful to have ready:
• The original email address you used to create the EA account.
• Purchase receipts if you have them.
• Game Codes you've redeemed on the account (if available).
• Any connected accounts, like a PSN ID, Xbox Gamertag, Steam ID, etc.

 

Having this infor ready can help speed the process up.

In the meantime, here are a couple of EA Help articles you might find useful:

• What to do if your EA Account has been hacked
• How to manage your EA Account security and safety

 

- EA_Lanna