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ShadowG4merYT's avatar
7 hours ago
Solved

No access to my old email

So basically right my old email from 2020 that i no longer have access to and havent had access to in over 4 years is still saved on my EA account and i cannot change it because i need a code that has been sent to than email but i cannot use that email and i would like to change my email to the one ive been using for the past 4 years. Please help.

  • Hey ShadowG4merYT​,

    Unfortunately we can't help with account issues here on the forums, but if you reach out to our live support team they should be able to take a look at updating the email address for you. They may need to ask for some account related information to verify you as the account owner, so try to keep that info on-hand.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hey ShadowG4merYT​,

    Unfortunately we can't help with account issues here on the forums, but if you reach out to our live support team they should be able to take a look at updating the email address for you. They may need to ask for some account related information to verify you as the account owner, so try to keep that info on-hand.

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