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AbbieGroves's avatar
AbbieGroves
Newcomer
3 months ago
Solved

No access to old EA Account

Hi there, I cant get in contact with anyone from EA regarding my issues so I am trying here. My email that I originally used for EA, Facebook & Spotify have all been hacked a couple years ago ( Pass...
account info
  • EA_Solaire's avatar
    EA_Solaire
    2 months ago

    Heya AbbieGroves​ 

    Sorry to hear you're not able to access your account! No worries- the live support team can take a look at this with you and help you regain access.

    Once you've verified with the live support team that you're the owner of this EA account they'll help get your details updated to an email you do have access to instead. We can't help with account recovery here on the forums, but you can reach out to live support here for more assistance on this. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 months ago

Heya AbbieGroves​ 

Sorry to hear you're not able to access your account! No worries- the live support team can take a look at this with you and help you regain access.

Once you've verified with the live support team that you're the owner of this EA account they'll help get your details updated to an email you do have access to instead. We can't help with account recovery here on the forums, but you can reach out to live support here for more assistance on this. 

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