No reply from customer support
I've tried numerous times to contact ea customer support trough the website as a guest since I can't login to my account (I've made this one just to contact the support, but still no answer). It as b...
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey koolboy7271 what is the issue that you are trying to speak with our support about?
When you open a case are you setting up email or chat with the team?
Darko
Hi, thank you for your answer. I do not have access to the email adress of my ea account. I have tried numerous times to retrieve it, but without success. The real problem is that the account is linked to my playstation account, and I can't unlink them. I don't care about creating another ea account and losing everything I had, since it's far better than not play at all.
When I open tried to open the case I only have the option to leave my email, so this is where I received nothing for months.
- EA_Darko
Is the email that you are using for opening cases koolboy7271 the one that you do not have access to?
Our team will only be able to reply to the email account associated with the EA account so if using another then you may not be able to see the team responses.
Darko
What should I do if the email is not accessible anymore? I even tried to log to my ea account trough my psn account on the website, but I am blocked and there is an email sent to the inaccessible one. I just don't know what to do at this point.
