No reply from customer support
I've tried numerous times to contact ea customer support trough the website as a guest since I can't login to my account (I've made this one just to contact the support, but still no answer). It as b...
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey DBRnotS1 and koolboy7271 the best thing I can suggest is to try the steps in this help article
Let me know how you get on.
Darko
This is a template that, judging by the ratings, doesn't help anyone.
Yes, I followed that link, but none of the solutions worked for me. I can't access my old email, it's been over six years. EA didn't ask for a code before, and there were no problems. Steam doesn't ask for a code, so there are no problems.
Now the only option is to provide information on the six prepared questions. I'm answering from memory, but they insist I'm wrong.
Although. However. I have EA application files on my PC along with game files that can be viewed and verified as my account, proof. I can provide numerous screenshots and videos of my EA games, which I have hundreds of gigabytes of. I can prove it. I have Steam keys for Battlefield Bed Company 2 .
I have a password for my account. I can log into my account with it, as I have for over 10 years. But as soon as it started asking for the code from my old email, I can't.
Here are two screenshots, as an example.
