Forum Discussion

dannyboy82's avatar
dannyboy82
Rising Newcomer
4 days ago

No response from EA help

Hi, I have submitted a help claim 3 times via ea help, regarding an account hack and some players stolen. No cases are being created. Any advice how to contact otherwise?
advice
ea help
dannyboy82's avatar
dannyboy82
Rising Newcomer
3 days ago

Car history?

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 days ago

Case history is what I meant

Darko

  • swisscrasher's avatar
    swisscrasher
    Rising Newcomer
    3 days ago

    I also have the same case from 10 and 11.12.2025. Yes, this problem is not registered in the case history. Can you advise?

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      2 days ago

      Have you received emails from the team related to the case?

      Darko

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