Not receiving emails

Question

I’m trying to change my email on my main account however every time that I try to receive a email with the code that would let me log in it just doesn’t appear in any of my inboxes. I would like to know if there’s some kind of work around that would let me change my email. It doesn’t seem like my main email is receiving emails from ea, and ea is not blocked on that email.

ea_cuervo · Answer

Hi there,&nbsp;
If you're not getting codes, try resending the code. If that doesn’t work, make sure:

your inbox isn’t full
you’ve checked the spam folder
you or your service provider haven’t blocked us
you’re logged in to the right EA Account.

If you’re logged in to a different EA Account, your codes might go to the wrong email.

Keep your EA Account email address up to date&nbsp;so you can always get your codes.
If you’re still not getting your codes, look for a past email from&nbsp;ea@e.ea.com and allow images to be displayed. Then, resend the verification email.

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Not receiving emails

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