Forum Discussion

rimead1's avatar
rimead1
Newcomer
8 months ago

Not receiving emails

I’m trying to change my email on my main account however every time that I try to receive a email with the code that would let me log in it just doesn’t appear in any of my inboxes. I would like to k...
account info
login issue
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
8 months ago

Hi there, 

If you're not getting codes, try resending the code. If that doesn’t work, make sure:

  • your inbox isn’t full
  • you’ve checked the spam folder
  • you or your service provider haven’t blocked us
  • you’re logged in to the right EA Account.
    • If you’re logged in to a different EA Account, your codes might go to the wrong email.

Keep your EA Account email address up to date so you can always get your codes.

If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the verification email.

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